ELEVATE 3 Month Program USD (Full Payment)



I am looking forward to working with you. Please read this information carefully. The purpose of this Agreement is to set forth the details about working together so that we both are clear as to what each of our respective roles are and how our communication will take place so that our time will be positive, productive, and comfortable.

You will be referred to as “Client or “you” and I will be referred to as “Coach”.

By ticking the box, you legally agree to the following:

Your Elevate 3-month Private Coaching Program (“Program”) includes:

  • 2-hour Kick Start Coaching Session
  • 11 x 50 minute skype 1:1 Private Coaching Sessions over 3 months
  • Coaching Questionnaire
  • E-mail support between Coaching Sessions
  • Access to coaching and online business trainings and resources
  • Enrollment in The Art of Impactful Selling

Our Program will commence following the signing of this Agreement, the receipt of payment (first installment if on a payment plan) and the completion of your Coaching Questionnaire.


Our coaching relationship is a partnership. As the Coach, my sole focus is to empower you to attain the results you desire. In exchange, you agree to do your part by following through on the commitments you make. You understand that you are responsible for making your own decisions and creating your own results. While I may give you specific tools and suggestions, you agree that it is ultimately your own and sole responsibility to make your own decisions and determine the best course of action for your life or business, and you are fully responsible for the results you achieve.

We each agree to the following responsibilities and expectations:

Client’s Responsibilities & Expectations: 

  • The Client will call the Coach at the prearranged phone number/Skype address at the scheduled 1:1 Coaching Session time.
  • Be on time for each 1:1 Coaching Session.
  • Complete Pre-Session Form 24 hours in advance of each 1:1 Coaching Session and bring an issue, goal or agenda that you would like to discuss to each Session.
  • Give your best efforts and understand that there may be highs and lows or feelings of resistance and blocks that may arise during the Program.
  • Follow up on agreed-upon action steps in-between Sessions.
  • Turn off all distractions during your 1:1 Coaching Sessions.
  • Let the Coach know promptly if you have any questions or concerns and not air any concerns or grievances to anyone outside of the Program.
  • Ask any questions you may have as they arise.

Coach’s Responsibilities & Expectations: 

  • Be on time for each 1:1 Coaching Session.
  • Give you my full attention and support during each 1:1 Coaching Session.
  • Facilitate your action steps to help reach your goals.
  • Provide you with quality information, strategies, training and guidance to achieve the results you desire.
  • Do my best to answer any questions you may have within 72 hours.


Scheduling 1:1 Coaching Sessions: Your next session will be scheduled at the end of your previous session. All Sessions will be held via skype and must be held during the Program or they will be forfeited. Please come prepared to start and end each Coaching Session on time. You will be responsible for calling the Coach at the start of each Session.

Rescheduling & Missed Sessions: If you need to reschedule a Coaching Session, you need to do so at least 24 hours in advance of your scheduled time by sending an e-mail to me at [email protected]. If you need to reschedule less than 24 hours in advance, or worse case if you forget the Session altogether, the 1:1 Coaching Session will be considered missed and you may not make up the missed session. If the Coach is unavailable due to unforeseen circumstances, the Coaching Session will be rescheduled. Should the Coach be unavailable due to holiday or annual leave, the Client will be provided with 2 weeks’ advance notice and will be provided with tools and homework in the time period until the next scheduled Coaching Session.

Contacting Me: Contacting me is via e-mail. Email coaching support is available for your business strategy related questions that can’t wait for your next session. If you wish to discuss something at length, I may request that we wait and discuss your question at your next Coaching Session.


Investment:   You agree that you are financially willing and able to invest in this Program by choice, and that by so doing, you are not incurring any economic hardship in any way. You understand and agree that by enrolling in this Program, you are committing to make the following payments and pay the total investment amount.

  • Payment in Full: If paying in full, your investment is $5000 USD and full payment must be made upon enrollment in the Program.
  • Payment in Installments: If paying in installments, payment of the first of 3 installments in the amount of $1800 USD must be made upon enrollment in the Program, and 2 subsequent monthly payments in the amount of $1800 USD will be automatically charged to your credit card in 1 month increments from the date of your first payment.

Payment Authorization and Receipt: If paying by credit card, you give us permission to automatically charge your credit card as payment for your Program without any additional authorization, and you will receive an electronic receipt.

Missed Payment: If payment is not received by the date due or there is a problem with the payment transaction or method, you will be notified by e-mail and then have a 7 day grace period to make the payment, otherwise your Coaching Program will be put on hold and you will not be able to book your next session until payment is made. If no payment is received within 30 days, your Coaching Program will terminate.

Refund Policy: It is my intention for you to be happy with your Program. Because I have invested considerable time and effort in your Program and this is a 3-month commitment that you are making in the Program, if you decide to withdraw at any time for any reason, you are still fully responsible for making all Program payments, and no refunds will be provided.


Confidentiality is important to me. I recognize that during our 1:1 Coaching Sessions, you may disclose future plans, business affairs, personal and financial information, or other proprietary information and I agree that I will not at any time directly or indirectly, use any such information for my own benefit or share this information with any third party outside of our 1:1 Coaching Sessions, unless: (1) they have a legitimate reason to know such information as a member of my team or staff, (2) when required by law, or (3) you have given me prior written permission. In addition, I will not divulge that we are in a coaching relationship to anyone outside of the Program with the exception of the aforementioned, without your express consent. You, of course, are free to discuss our coaching relationship with anyone else at any time.


You agree that the Coach retains all ownership and intellectual property rights to the Program content and materials provided to you through the Program, including all copyrights and any trademarks belonging to me. The Program content and materials are being provided to you for your individual use only and with a single-user license which means that you are not allowed or authorized to share, copy, sell, post, distribute, reproduce, duplicate, trade, resell, exploit, or otherwise disseminate any portion of the Program or Program materials, electronically or otherwise, for business or commercial use, or in any other way that earns you money, without my prior written permission. 


Personal Responsibility & Assumption of Risk: You acknowledge that you take full responsibility for yourself and all decisions made before, during and after the Program and you knowingly assume all of the risks of the Program related to your use, misuse, or non-use of the Program or any of the Program materials. You understand and agree that you are solely responsible for your results.

Disclaimer: I have used care in preparing the information provided to you, but this Program and my Program Materials are being provided as self-help tools for your own use and for informational and educational purposes only. There are many factors that influence results, so no guarantees can be made as to the results you will experience through this Program. You agree that I am not responsible for your physical, mental, emotional and spiritual health, for your financial earnings or losses, or for any other result or outcome that you may experience through this Program. Nothing related to this Program is intended to be considered medical, mental health, legal, financial, or religious advice in any way. For specific questions related to a medical or mental health situation, consult your own medical or mental health professional. For specific questions related to your financial, legal or tax situation, consult your own attorney, accountant, and/or financial advisor. For specific questions related to religion, spirituality, or faith, consult your own clergy member or spiritual healer. By signing this Agreement, you agree that you are also consenting to the full Disclaimer which may be found on my website.

Earnings Disclaimer: You understand that there is no guarantee to what income level you will reach and that this Program is not a get rich quick scheme. Your level of success is dependent on a number of factors including your skills, knowledge, ability, dedication, business savvy, network, communication, engagement, and financial situation. Because these factors vary according to each individual, I cannot and do not guarantee your level of success, income level, or ability to earn revenue.

Limitation of Liability, Indemnification, and Release of Claims: While I take care in creating this Program experience for you, you agree that I will not be held responsible in any way for the information that you request or receive through this Program, including my services, products, and Program materials and any other information you have received from or through me related to this Program. You agree that you fully and completely hold harmless, indemnify and release me from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or may have against me in the future that may arise from your participation in the Program, including all services, products, and Program Materials, to the extent permitted by applicable law.


Term: The term of this Agreement begins upon your enrolment in the 3-month program and ends 4 weeks after the completion of the originally scheduled 3-month Program to allow for any rescheduled calls by the Coach or the Client due to illness, holiday or for other reasons.

Termination: By participating in this Program, you are making a 3-month commitment which you must take seriously. Should the Client seek to terminate the Agreement, 7 days advance notice must be provided by sending an e-mail to [email protected] and the Client agrees and understands that no full or partial refunds will be provided. If the Coach opts to terminate the Agreement for any reason, the Client will receive a refund pro rata, based on the Coach’s discretion. Even after termination by either of us, all of the terms of this Agreement, including all of the Investment, Refund Policy, and Intellectual Property terms, will still apply to both of us now and in the future.

Notice: All correspondence or notice required regarding the Program shall be made to me by e-mail at [email protected] and to you at the e-mail address you provided during your enrollment in the Program. Should your e-mail address, billing information, or contact information change at any time throughout the Program, it is your responsibility to provide your updated information to me within 3 days of any change.

Entire Agreement, Assignment, Survivability and Waiver: This Agreement contains our entire agreement. This Agreement may be modified or amended at any time as long as the amendment is in writing and signed by both of us. You may not assign your rights or obligations under this Agreement to anyone else, and the obligations under this Agreement shall survive indefinitely unless otherwise stated in this Agreement. If I choose to waive or not enforce one or more terms of this Agreement, it does not in any way limit my right to later enforce every part of this Agreement.

Governing Law: This Agreement shall be construed according to the laws of the state of New South Wales and the country of Australia.

Dispute Resolution: Should we ever have any differences, it is hoped that we could work them out amiably through e-mail correspondence. However, if we are unable to seek resolution in 14 days, we agree now that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, jointly selected by both of us in accordance with Australian law, unless we both agree otherwise in writing. You understand and agree now that the only remedy that can be awarded to you through arbitration is the full refund of your Payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you, unless otherwise provided by law. We both agree now that the decision of the arbitrator is final and binding, and may be entered as a judgment into any court having the appropriate jurisdiction. You also agree that should arbitration take place, it will be held in the in New South Wales, Australia where my principal place of business is located, and the prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.

Non-Disparagement: If there is a dispute between us, you agree to not publicly or privately make any negative or critical comments about the Program, my business or me, or to communicate with any other individual, company or entity in a way that disparages the Program or harms my reputation in any way, including on social media. In arbitration or when required by law, of course, you are not prohibited from publicly sharing your thoughts and opinions.
By signing this Agreement, we both acknowledge that we have read, understand, agree to and accept all of the terms in this Agreement. Electronic signatures of this Agreement are permitted and enforceable. You agree that you have had the opportunity to ask me any questions prior to signing, and your signature indicates that you are in agreement with all of the terms of this Agreement.


There are no reviews yet, would you like to submit yours?

Fatal error: Call to undefined method WooCommerce::nonce_field() in /home/serenasandstrom/public_html/wp-content/themes/serenasandstrom/woocommerce/single-product-reviews.php on line 111